Providing assistance and training to Customer’s Service Engineers on the installation and maintenance of newer product lines.Demonstrating a willingness to help others and be a team member often working together with Customer’s Service Engineers.Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service.Creating and updating documentation of technical information.Responsibilities include up to and not limited to: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skills, and abilities required. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Service Engineers are expected to provide customers with maintenance and repair assistance of DMG MORI CNC machine tools on location or by telephone. We maintain a drug-free workplace and perform pre-employment substance abuse screening Please apply by sending your resume to our Recruiting Team: Subject: (Job Title Location Candidate Name)Īpplicants have rights under Federal Employment Laws: Family and Medical Leave Act | Equal Employment Opportunity | Employee Polygraph Protection Act Occasional: Bending, squatting, stooping, and reaching.Periodic: Repetitive foot, leg, hand, arm, shoulder, and torso movements.Frequent: Traveling, operating a vehicle, sitting at desk, utilizing computers and phones, standing and walking.
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There will be periodic exposure to manufacturing environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. General office environment will be experienced.
Develop strategic and tactical plans in order to accomplish yearly sales goals.Semiannual visits to OEM factories in Japan, Germany, Italy, and China.Expense reports are to be submitted timely, per expense policy requirements. Report requirements: Territory Planning and MIS reports are to be submitted weekly.Proactively visit customer facilities in order to resolve difficult engineering issues.Proactively visit customer facilities for review of outstanding engineering and service related problems, including strategic review of sales opportunities for up to, but not limited to, a minimum of 25 visits per week.Recommending improved materials or machinery to customers.Developing, presenting, or responding to proposals for specific customer requirements.Conferring with Applications Engineers to assess equipment needs.Promoting the sale of Company products, and providing technical sales support.Building and fostering customer relationships.The position reports to the Regional Sales Director on the development of prospective accounts and retention of current customers.Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing. The Area Sales Manager (ASM) is principally responsible for the sale of DMG MORI products to provide innovative solutions to customer work requirements on DMG MORI machine tools. Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.
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